Here is a selection of courses specially designed for the liquor licensing trade, whether its a pubs, bars, hotels or guest houses.
This qualifcation is aimed at businesses and candidates required to handle and care for cask/and or keg beers - as well as anyone required to maintain a safe and hygienic beer cellar.
The course is designed to help candidates to ensure that their beer is consistently served in an optimum condition - which aims to increase sales and decrease wastage.
The Perfect Pint:
This course will help you make the most out of food sales with advice on delivering a better gross profit, a working cost sheet and points on stock control.
It important to make sure that whatever style of food catering you opt for that it makes money for your business
The course is for anyone working in licensed premises who may be exposed to illegal drug activity.
By attending the course you will gain knowledge and confidence needed to help prevent and deal effectively with any drugs related problems in the premises in which they work.
The course contents include:
The law requires that alcohol sales on licensed premises are to be made or authorised by a personal licence holder.
Individuals applying for a personal licence must hold an accredited licensing qualification such as the HABC Level 2 Award for Personal Licence Holders (APLH), as this proves they can sell alcohol both legally and responsibly.
This qualification is accredited by both Ofqual and the Secretary of State at the Department of Culture, Media and Sport, and has been designed to meet the statutory requirements of the Licensing Act 2003. Futhermore, whilst comprehensively covering the full framework as set down by the Government, the HABC PLH qualification is extremely straight-forward, user friendly and free from unnecessary jargon. It also provides excellent value for money without compromising on quality.
The aim of the HABC PLH qualification is to provide candidates with essential knowledge of the legal framework surrounding the sale of alcohol in England and Wales. This includes key information on the responsibilities of personal licence holders, duties of the Designated Premises Supervisor, the role of licensing authorities and police powers regarding licensed premises.
Achieving of the qualification forms an essential part of the personal licence application and will enable those selling or authorising alcohol sales to operate both legally and responsibly.
Duration: 1 Day
Venue: Local, Nationwide & In-Company
Awarding Body: Highfield Awarding Body for Compliance (HABC)
Detailed Course Fact Sheet
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This qualification is suitable for learners working in a variety of roles relating to retail or in licensed premises. It provides information on legislation relating to age-restricted products and how to prevent the unlawful sale of age-restricted products.
Who is the Course For: This qualification is suitable for learners working in a variety of roles relating to retail or in licensed premises.
Course Benefits: It provides information on legislation relating to age-restricted products and how to prevent the unlawful sale of age-restriced products.
Awarding Body: Highfield Awarding Body for Compliance
This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers expectations.
The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
It is designed for learners who deal with customers on a daily basis as part of their job role ansd is applicable to a variety of work environments.
Assessment: Portfolio of Evidence