Here we have a range of "Specialised" courses, which at the moment don't really fit into any of our present course categories.
OUR RANGE OF SALES COURSES
Sales are the vital element to the success of any business, no sales and the business is certainly going to fail. These sales courses are delivered by our sales expert Ray Hickinbottom who has over 35 years experience in sales as a salesman, a sales director and as a sales trainer.
In these series of courses he will pass on the skills he has learned over the many years in the sales business, to ensure that you achieve your ambitions for your business.
To allow you to get the most benefit from these courses, Ray rececommends that the courses are taken in a certain order, firstly take "An Introduction to Sales" this course will provide you with a complete overview of the selling process. Then after 1 - 2 months as a follow on from this introduction course it is recommended that you take "Recognising Buying Signal"s and then "Closing the Sale" where you will cover these specific topics in more detail and this will enable you to increase your success rate.
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SALES COURSES
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An Introduction to Sales: This course is aimed at individuals with little or no sales experience, and people recently started in sales who need to understand Sales techniques. This course is particularly suited to new business owners.
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Recognising Buying Signals: Customers will tell you how to sell to them if you know what to look and listen for, this course covers how to recognise buying signals that are not apparent to the untrained individual. Anyone working in sales who wishes to increase their sucess rate will benefit from this course.
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Closing the Sale: Turning buying signals into a slae is a skill learned on this course. Delgates will learn a number of different ways how to turn sales presentations into business.
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Advance Sales Skills: This course is aimed at the more experienced salesperson who wants to become the top salesperson in theri company, or small business owner who wants a rapid increase in turnover, it covers recognising buying signals, closing the sale, overcoming objections and obtaining referrals in greater depth. This course is not designed for the person who is new to sales.
- Overcoming Objections: Objections to buying is something people new to sales hate to hear, yet top salespeople love objections. This course will teach delegates how to overcome objections and close the sale. After completing this course you will no longer fear objections from your clients.
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Telephone Sales: This course helps individuals to understand how to communicate effectively by tellephone, and how to turn calls into sales opportunities. Individuals will also learn how to handle incoming calls effectively and use them to increase sales.
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Appointment Making: This course is designed for anyone who uses the telephone to make appointments. individuals will learn how to successfully book appointments and overcome objections.
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Business Generation: Seeking business generation opportunties is an essential part of business success. This course will enable delegates to recognise and maximise new business potential with both existing and new customers.
All Sales courses are 1/2 day in duration and cost £60 each fully inclusive of V.A.T., course materials, and refreshments, discounts are available for 3 or more candidates from the same company. Also a discount is offered if three or more courses are booked together, and a bigger discount is offered if all of the sales courses are taken. Please contact us for further details.
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LEVEL 2
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Award in Customer Service (QCF)
