These Terms and Conditions are effective from 1st January 2011 until further notice. Please read the following in full before Purchasing or placing a requirement for Training or Consultancy. By clicking on the "confirm Order" button you are confirming that you have read this agreement, having understood the agreement, and agree to be bound by the conditions. If you do not agree with any of the following, then "Aroma Group" trading as "Aroma Training Academy" and "Aroma Consultancy" will not enter into a contract with you, and you should discontinue with the online ordering process.

Please note that "Aroma Group" trading as "Aroma Training Academy" and "Aroma Consultancy" may modify this Agreement at any time, and such modifications shall be deemed to be effective immediately upon posting of said modifications on this site.

Please further note that by acessing and using this Web Site you are hereby bound and agree to be bound by the terms and conditions set out hereunder. You further agree to periodically review said Agreement to make sure yourself aware of any modifications. Your continued access or use of this Site after any such modifications shall deemed to be your conclusive acceptance of the Agreement in its modified state.

  1. Pricing
  2. Services
  3. Trademarks
  4. Indemnification

1: Definitions:-

The terms herein regulate the customer's use of items and service provided by "Aroma Group" trading as "Aroma Training Academy" and "Aroma Consultancy", "Aroma", "Academy", "we", "our" and "us". The "Customer" is you, the person, persons or company purchasing products and/or services from us. Aroma Group T/A, Aroma Training and Aroma Consultancy is the Product Vendor and/or Service Provider as identified on all correspondence, including invoices detailing products and/or services queried, quoted, ordered, purchased and delivered and inclusive of any correspondence arising. Third party products are those that Aroma Group resells to you the Customer, and are not Aroma branded. Back

2: Pricing:-

All prices on our website are inclusive of the V.A.T. at the current rate. All prices included shipping, handling and any other charges that may apply unless otherwise stated. Our prices fluctuate constantly and Aroma reserves the right to change prices in accordances with price changes from our suppliers, market conditions, or any other external factor. Should there be a pricing error on the website, in any correspondance from us, or by any other communicative method, the right is reserved by us to cancel the order and offer the product(s) and/or service(s) at the correct price. If products ordered by you become unavailable for any reason, a similar products of equal or greater value will be offered, the client then reserves the right to cancel this order receiving a full refund. Back

3: Payment:-


All orders and courses must be pre-paid before supply of products or service unless previously agreed by us. Only companies and public bodies are entitled to apply for a credit account, and if and/or when this is approved, 30 days credit from invoice date may be applied to transactions. Aroma reserve the right to investigate all information given to us by you in respect of credit and trade accounts applications.

This may include contacting any or all of your references supplied. Failure of part or full payment of the current order, or indeed any previous order by the parties concerned, may result in Aroma refusing to process the order concerned, or any future orders. Goods remain the property of Aroma until payment in full has been made. We retain the right to request certain methods of payment only. Attempts to offer payment that are found to be fraudulent or in any way unlawful will be reported to the relevant authorities. Back

4: Delivery:-


Delivery will only take place on orders that have satisfied the criteria in section 3 above. The delivery option chosen, given the time of delivery between suppliers warehouse and the customer.

Estimated delivery dates and times are estimates, and Aroma accepts no responsibility for delivery days. The delivery times do not include time between the placing of the order, ordering stock, picking out, assembling, etc. The place of delivery is that which specified on the web order form, by verbal agreement, over the phone, in person, or by any other form of written or verbal communication. Refusal of delivery without our consent will result in you being liable for all costs, or losses resulting from that refusal, and iff applicable, your continuing refusal to accept delivery. Part delivery of any order may be made subject to agreement of both parties, and th epayment by the customer of any extra freight charges incurred in the process. Risk of loss of the goods passes to you upon delivery. Delivery prices nationwide are standard regardless of product quantity, size and/or weight. Back

5: Services:-

Services provided by us to but not limited to include; technical support, group training, on-site training and consultancy in relation to Food Safety, Health & Safety, Fire Safety, First Aid, Teaching Qualifications, Licensing and Hospitality products only. All technical queries in relation to products or services on this site should be directed to our office in Telford. Back

6: Course Provision:-

Payment must be recieved prior to th ecourse. Once Aroma Training Academy has received the booking form you are liable for payment. The Academy reserves the right to cancel the course, for example, due to under-subscription. In such circumstances a full refund of course fees will be made or a transfer to another suitable course will be offered to the delegate. No responsibility is accepted for incidential or consequential loss resulting from such a cancellation. Back

7: Course Cancellations:


When course booking have been made and confirmed, all cancellations must be writing via email, fax or post:-

  • More than 28 working days before the course, no charge will be made;
  • 14-28 working days before the course, 50% of the fee will be payable;
  • Less than 14 days before the course, the whole fee will be payable.
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8: Course Substituations:-


May be made at any stage at no cost.


9: Course Transfer:-


Transfer to a subsequent date when the same course is running, subject to availability of places, will occur a standard transfer fee of £25.

If the transferee subsequently cancels, the original cancellation clause will apply. All cange requested must be confirmed in writing, fax or email. Changes will become effective on the date or receipt of written confirmation.

Occasionally, due to circumstances beyond our control, alterations to timing and content of courses may become necessary. We therefore reserve the right to modify the course information or tutor. Back

10: Third Part Links

Aroma Training Academy is not responsible for the content of external Internet sites whick link to this site or which are linked from this site. We are not responsible for the privacy practises, policies, contents, and security of any associated or referenced sites. In no event will Aroma be liable for (i) any incidential, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss or programs or information, and the like) arising from products purchased, the inability to use the service, or any information or transaction provided on the service, or downloaded from the service from any website linked to us or linked from us, or any delay of such information or service. Even if Aroma or its authorised representives have neen advised of the possibility of such damage, or (ii) any claim attributable to errors, omissions, or nay other inaccurancies in the service and/or materials or information downloaded through the service. In purchasing products/services from website directly linked from ours we assume our terms and conditions have been read and accepted. Back